Does an established business relationship always protect against a TCPA claim?

Not necessarily. A Florida court allowed an FTSA claim to proceed despite the defendant's alleged established business relationship, showing the defense is not automatically a bar to liability.

What TCPA news broke involving Chick-Fil-A?

Chick-Fil-A was sued in a TCPA class action, according to TCPAWorld's coverage.

What is 1Lookup seeing on phone line types today?

Across 1,738 checks run on the 1Lookup platform on 2026-08-16, 3.6% came back VOIP, 77.9% mobile, 17.9% landline and 0.6% other line types.

Is email deliverability changing?

Yes. Unclassified email results ran at 29.2% of checks, up 10.3 points from the trailing seven-day average of 18.9%, while deliverable ran at 59.3%, down 6.1 points from the 65.4% baseline.

Sunday, August 16, 2026

Court Allows FTSA Claim to Proceed Despite Alleged Established Business Relationship

A Florida court let an FTSA claim move forward even though the defendant alleged an established business relationship, a defense that normally blocks TCPA solicitation claims. Separately, Chick-Fil-A was hit with a TCPA class action. Both matter for anyone dialing, texting or emailing prospects without airtight consent records.

1Lookup Signal Report

Across 1,738 checks run on the 1Lookup platform on 2026-08-16, 3.6% came back VOIP

Phone line types skewed toward landline more than usual, with landline up 9.4 points to 17.9% and mobile down 9.5 points to 77.9% versus their seven-day baselines. Email deliverability also shifted: unclassified results rose 10.3 points to 29.2% of checks while deliverable dropped 6.1 points to 59.3%, both against trailing seven-day averages.

Phone line types

1,738 checks

mobile77.9%
landline17.9%
VOIP3.6%
other line types0.6%

Phone number status

1,738 checks

active98.8%
other line types1.2%

Email deliverability

1,356 checks

deliverable59.3%
unclassified29.2%
undeliverable6.6%
risky4.8%
other line types0.1%

Measured across every completed lookup on the 1Lookup platform for this UTC day. Aggregate only: no customer, organisation or lookup input is published, and any bucket too thin to be anonymous is withheld.

01
Florida court allows FTSA claim to proceed despite defendant's alleged established business relationship
An established business relationship (EBR) is normally a defense to a TCPA violation because the term telephone solicitation excludes calls made with consent or to a person with whom the caller has an EBR. A Florida court allowed an FTSA claim to proceed despite the defendant's alleged EBR, according to TCPAWorld's coverage of the ruling.
Why it matters: An EBR is a common defense businesses rely on when contacting past customers. If a court lets a claim proceed despite an alleged EBR, that defense may be harder to count on than businesses assumed, raising the stakes for how contact consent is documented before calls or texts go out.
- TCPAWorld
02
Chick-Fil-A hit with TCPA class action
Chick-Fil-A has been sued in a TCPA class action, according to TCPAWorld's coverage of the filing.
Why it matters: A TCPA class action against a major consumer brand is a reminder that scale does not exempt any company from consent requirements. Businesses that call or text customers should treat this as another data point showing plaintiffs are actively pursuing TCPA claims against household names.
- TCPAWorld

Questions people asked today

Does an established business relationship always protect against a TCPA claim?: Not necessarily. A Florida court allowed an FTSA claim to proceed despite the defendant's alleged established business relationship, showing the defense is not automatically a bar to liability.
What TCPA news broke involving Chick-Fil-A?: Chick-Fil-A was sued in a TCPA class action, according to TCPAWorld's coverage.
What is 1Lookup seeing on phone line types today?: Across 1,738 checks run on the 1Lookup platform on 2026-08-16, 3.6% came back VOIP, 77.9% mobile, 17.9% landline and 0.6% other line types.
Is email deliverability changing?: Yes. Unclassified email results ran at 29.2% of checks, up 10.3 points from the trailing seven-day average of 18.9%, while deliverable ran at 59.3%, down 6.1 points from the 65.4% baseline.

Check your own numbers against this

Why are my calls showing as spam likely? · What share of phone numbers are VOIP? · How many numbers are invalid or disconnected?

Court Allows FTSA Claim to Proceed Despite Alleged Established Business Relationship

Florida court allows FTSA claim to proceed despite defendant's alleged established business relationship

Chick-Fil-A hit with TCPA class action

Questions people asked today

Check your own numbers against this