Tuesday, October 20, 2026
Teleflora agreed to pay $6 million to settle a TCPA text messaging class action, working out to $251 per person. Separately, a court rejected Caden Lane's argument that allegedly false email subject lines caused no harm, echoing an earlier ruling against Tommy Bahama. The FCC also cut off a Mexico-based IP phone provider for robocall rule violations.
1Lookup Signal Report
VOIP share of checked numbers hit 4.3% on October 20, up from a 0.4% baseline
Across 3,863 phone checks run on the 1Lookup platform, VOIP numbers made up 4.3% of results, up 3.9 points from the trailing seven-day average of 0.4%. Mobile dropped to 61.6% of checks, down 35.5 points from its 97.1% baseline, while landline jumped to 26.2%, up 24.6 points from 1.6%. Phone status checks on 3,863 numbers showed 89.6% active, down 5.5 points from 95.1%. Email deliverability checks on 3,218 addresses showed 93.4% deliverable and 1.6% undeliverable.
Phone line types
3,863 checks
Phone number status
3,863 checks
Email deliverability
3,218 checks
Every completed lookup on 1Lookup this UTC day.
01
Teleflora has agreed to pay $6 million to settle a class action alleging it violated the TCPA's do-not-call provisions by sending text messages. The settlement works out to roughly $251 per class member.
Why it matters: Any business texting prospects without proper do-not-call screening faces the same exposure. A per-person payout in the hundreds of dollars adds up fast once a class is certified.
02
Caden Lane joined Tommy Bahama in arguing that allegedly false email subject lines caused no harm in a suit brought under the Commercial Electronic Mail Act (CEMA). The court was not persuaded. CEMA applies to text messages as well as email and is described as one of the nation's most dangerous telemarketing statutes.
Why it matters: CEMA covers both email and text, and the no-harm defense is failing in court. Businesses using subject lines that misrepresent email content face real liability under this statute, not just a theoretical risk.
03
The FCC has cut off a Mexico-based IP phone provider after finding it used deceptive and illegal methods to violate robocall rules.
Why it matters: Businesses relying on third-party phone or VoIP providers for outbound calling should confirm their provider's compliance standing, since the FCC is actively removing providers found violating robocall rules.
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