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Friday, September 4, 2026

FCC Floats Public Scorecard to Grade Voice Providers on Robocall Protection

The FCC is asking for public comment on a scorecard that would grade wireless, wireline and VoIP providers on how well they protect customers from illegal robocalls. The move follows the agency's removal of 14 companies from its Robocall Mitigation Database. Separately, a Connecticut regulator says a debt relief firm collected $488k without settling a single debt.

1Lookup Signal Report

6.1% of numbers checked today came back VOIP

Across 2,666 checks run on the 1Lookup platform on 2026-09-04, 6.1% came back VOIP, up 4.4 points from the trailing seven-day average of 1.7%. Mobile share ran at 59.8%, down 22.4 points from its 82.2% baseline, while landline rose to 24.0%, up 13.9 points. On phone status, 10.2% came back invalid and 87.4% active. On email, 5.3% came back undeliverable against 66.3% deliverable across 1,433 checks.

Phone line types

2,666 checks

  • mobile59.8%
  • landline24%
  • unclassified10.2%
  • VOIP6.1%

Phone number status

2,666 checks

  • active87.4%
  • invalid10.2%
  • inactive2.4%

Email deliverability

1,433 checks

  • deliverable66.3%
  • unclassified23.2%
  • undeliverable5.3%
  • risky4.9%
  • other line types0.3%

Measured across every completed lookup on the 1Lookup platform for this UTC day. Aggregate only: no customer, organisation or lookup input is published, and any bucket too thin to be anonymous is withheld.

  1. 01

    FCC seeks comment on a public scorecard grading voice providers on illegal robocall protection

    The FCC is seeking comment on a proposed Robocall Mitigation Scorecard that would publicly rate voice service providers on how effectively they protect customers from illegal robocalls. It would apply to domestic wireless, wireline and VoIP providers with retail customers, including hybrid networks, but not to wholesale or intermediate providers.

    Why it matters: If your business relies on a VoIP or wireline provider to originate calls or texts, a public grade on that provider's robocall mitigation could affect deliverability and how carriers treat your traffic going forward.

  2. 02

    FCC removes 14 named companies from its Robocall Mitigation Database

    On September 2, 2026, the FCC removed 14 voice service providers from its Robocall Mitigation Database because they failed to comply with the FCC's robocall rules. These service providers are now effectively prohibited from having their traffic carried by other providers.

    Why it matters: If you route calls or texts through any of these 14 providers, that traffic is now effectively blocked by other carriers. Confirm your provider's status before campaigns go out.

  3. 03

    FCC weighs new way to measure how providers fight illegal robocalls

    The agency is considering a new way to measure how effectively phone providers are tackling illegal robocalls.

    Why it matters: A formal performance measure gives businesses another signal to weigh when choosing which carriers to route outbound calls through.

  4. 04

    FCC wants consumers to rate their telecom's anti-robocall protections

    The FCC wants consumers to rate their telecom provider's anti-robocall protections as part of its scorecard push.

    Why it matters: Consumer ratings feeding into a public score add another layer of scrutiny on carriers, which can affect how outbound business traffic gets filtered or labeled.

  5. 05

    Connecticut regulator alleges debt relief company collected $488k without settling a single debt

    The Connecticut Department of Banking issued a temporary cease-and-desist order, plus orders for restitution and disgorgement, against CDS Debt Relief LLC, doing business as CDS Financial, and control persons David Lugo and Kevin Lugo, alleging the company collected payments for debt settlement services it never performed.

    Why it matters: Debt relief and collection outfits contacting consumers by phone or text face growing state-level enforcement risk on top of federal TCPA exposure, raising the cost of noncompliant outreach.

Questions people asked today

What is the FCC's proposed Robocall Mitigation Scorecard?
It is a proposed public rating system that would grade domestic wireless, wireline and VoIP providers with retail customers, including hybrid networks, on how effectively they protect customers from illegal robocalls. Wholesale and intermediate providers would not be covered.
Which companies did the FCC remove from its Robocall Mitigation Database?
On September 2, 2026, the FCC removed 14 voice service providers from the database for failing to comply with robocall rules. Those providers are now effectively prohibited from having their traffic carried by other providers.
What did Connecticut regulators allege against CDS Debt Relief?
The Connecticut Department of Banking alleges CDS Debt Relief LLC, doing business as CDS Financial, and control persons David Lugo and Kevin Lugo collected $488k from consumers for debt settlement services that were never performed, and issued a temporary cease-and-desist order with restitution and disgorgement orders.
What share of numbers checked today came back VOIP?
Across 2,666 checks run on the 1Lookup platform on 2026-09-04, 6.1% came back VOIP, up 4.4 points from the trailing seven-day average of 1.7%.

Check your own numbers against this

Why are my calls showing as spam likely? · What share of phone numbers are VOIP? · How many numbers are invalid or disconnected?