8x8 Phone Validation Integration
Validate phone data automatically across 8x8, so your team works from clean, verified records.
The 1Lookup 8x8 integration validates phone numbers inside 8x8. 1Lookup checks each number's line type, carrier, and live reachability and flags spam-reported numbers, then writes the result back so 8x8 only works numbers that can actually connect instead of wasting calls and texts.
Why validate 8x8 data with 1Lookup
Voice and SMS workflows in 8x8 fail silently on bad numbers: dead dials, undelivered texts, and time lost on VoIP throwaways. 1Lookup validates each number's line type, carrier, and reachability so 8x8 only works numbers that can actually connect.
Use validated line type and carrier to route SMS versus voice correctly in 8x8, screen out high-risk and spam-flagged numbers, and prioritise reachable mobile contacts.
What you can do
Phone validation
Confirm a number is real and see its line type (mobile/landline/VoIP) and carrier inside 8x8.
Live HLR reachability
Run a live HLR check so 8x8 only works mobile numbers that are active and reachable.
Spam & scam screening
Flag spam-reported and high-risk numbers before 8x8 dials or texts them.
Number portability (MNP)
See whether a number has been ported so 8x8 routes to the correct carrier.
How to connect 1Lookup to 8x8
Create a 1Lookup account and API key
Sign up for a free 1Lookup account and generate an API key from the dashboard. Free-tier lookups let you test before rolling out.
Store the key securely
Keep the 1Lookup API key in your backend's secrets store (e.g. environment variables), not in client code.
Call the 1Lookup REST API
From your 8x8 workflow, send the phone number to validate and read the clean JSON response.
Map and persist
Write the validated fields back into 8x8 for reporting and automation.
Use cases
Smarter call/SMS routing
Route 8x8 traffic by real line type and carrier, sending SMS only to mobile lines and skipping unreachable numbers.
Spam and fraud screening
Flag spam-reported and high-risk numbers before 8x8 dials or texts them.
Frequently asked questions
What does 1Lookup validate for 8x8?
1Lookup validates phone numbers for 8x8: validity, line type (mobile/landline/VoIP), carrier, live HLR reachability, spam reputation, and number portability. You choose which fields to store in 8x8.
Do I need to write code to use 1Lookup with 8x8?
Yes, this integration calls the 1Lookup REST API, so it suits developer workflows. You authenticate with an API key and map the JSON response into 8x8.
Can I validate records I already have in 8x8?
Yes. Alongside real-time validation, you can run existing 8x8 records through 1Lookup batch validation and write the cleaned results back.
How long does setup take?
Setup is quick for most teams. The exact time depends on how many fields you map and whether you validate in real time, in bulk, or both.